Frequently Asked Questions
Everything you need to know about your KHAITE experience.
What is your shipping policy?
We offer complimentary standard shipping on all domestic orders. International shipping is available to select countries, with duties and taxes calculated at checkout for a seamless delivery experience.
How do I process a return or exchange?
KHAITE accepts returns of unworn, unwashed, and unaltered merchandise within 14 days of delivery. Items must have all original tags attached and be returned in their original packaging.
Where are KHAITE products manufactured?
KHAITE is committed to exceptional craftsmanship. Our collections are primarily produced in Italy and the United States, utilizing the finest materials sourced from world-renowned mills.
Can I modify or cancel my order after it has been placed?
Once an order is placed, it is processed immediately to ensure timely delivery. Therefore, we are unable to modify or cancel orders. Please refer to our return policy once your package arrives.
How can I find the right size for me?
Detailed size guides and fit notes are available on each product page. If you require further assistance, our client services team can provide specific measurements and styling advice.
What payment methods do you accept?
We accept all major credit cards, including Visa, MasterCard, and American Express, as well as digital payment options such as Apple Pay, Google Pay, and PayPal.